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How to Deal with Conflict and Cranky People

Posted by Jody Urquhart on Mon, Dec 29, 2014 @ 04:17 PM

Let’s face it - some people’s mood swings can gnaw at your sanity. Crankiness is infectious - it can spread through an office as silently and pervasively as a virus.
 
Most people will do anything to escape the cranky person’s subtle harassment and frequent emotional outbursts. Another’s foul mood can become your liability, draining the joy out of the job.
 
These unhappy individuals can deteriorate group morale, lower productivity, and scare away clients.
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Tags: leadership skills, workshop, conflict management skills

What is Your Leadership Thinking Style?

Posted by Jody Urquhart on Mon, Dec 29, 2014 @ 04:11 PM

Below is a list of the nine leadership thinking styles, based on the Theory of Multiple Intelligences identified by Howard Gardner in 1983. Do any of these remind you of friends or family? How can you adjust your communication style to suit thinking styles other than your own? Leadership and change initiatives are affected by how you think.

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Tags: leadership skills, leadership qualities, inspirational speeches

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