How to End an Event on a High Note

Many meeting planners design the closing session and keynote speaker to leave ...

How to Persuade without Force

Have you ever wished you had more influence over others?

The Most Valuable Lesson You Can Teach a Girl

When I picked up my son from school, I stood next to the group of moms who ...

Does Technology Improve Customer Service?

I miss the days where I could walk up to my neighbourhood cosmetics counter, ...

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