Leadership speaker, Ken Blanchard in his book, Situational Leadership suggests that most people start a job with low competence and high commitment. Over time, competence increases and commitment craters.
Why does commitment fade as competence builds? To answer this, I draw from leadership speaker Bill Catlette in his new book Contented Cows Moove Faster.
- Over time people may doubt their work makes any real difference. Unless employees continually see the results of their efforts- they start to wonder what it's all for.
- People get bored. As the excitement and newness of learning fades, attitudes shut down, and morale plummets.
- Overwork. Most people have too much work to do and not enough time or resources to do it. Stretched thin, morale fades.
- Lack of Leadership. Unless leaders are visibly engaged and available, people will grow disgruntled. Good or bad, people unconsciously follow the leader. If a leader isn't committed or present, neither will his staff.
- People want continual success and progress. Doing the same job over and over, even when your good at it, is not progress. It's more like standing still. Motivation comes from having high standards and continually improving skills, output and performance.
- Rules, policy and red tape get in the way of high morale
Read more about leadership speaker Ken Blanchard here.