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Leadership Speaker John Maxwell on Knowing versus Understanding

Posted by Jody Urquhart on Tue, Nov 16, 2010 @ 08:20 AM

Leadership SpeakerI know alot about my friend Carla but I still don't understand her. I know she cares about her job, her image and her career because this is her whole focus in life. Yet when we were shopping together the other day and she calls work on her cell phone and says she is "sick"- i don't understand her. I can't imagine why she would do that given how much she values her job.

I read a blog post by John Maxwell about knowing versus understanding. He quotes Charles Kettering in saying, “There is a great difference between knowing and understanding. You can know a lot about something and not really understand it.”

Maxwell adds to this that we can know a lot about a person and still not really understand them or why they do what they do.

He says to understand someone you must put the burden of connecting on yourself, not on them.

So i called Carla and asked her why she would potentially jeopardize her job by calling in sick when she's not. She said she needed to go shopping to buy clothes for a conference ( work related). She had to say she is sick because they don't have a go shopping for work clothes category to get time away.

Hmm. Ok i know a little bit more still don't understand. To really relate i think i would need to spend a month in her shoes at work. To really see how corporate policies, relationships and status interweave to motivate Carlas actions.

Tags: motivational speaker, keynote speaker, decrease stress relationships

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