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The Predictors of Job Satisfaction

Posted by Jody Urquhart on Wed, May 28, 2014 @ 01:31 PM

Given the high price of employee turnover, the proactive way to retain employees is to understand what makes a job rewarding.

This week I was a motivational speaker for a group of HR managers. The other guest speaker outlined the things that will make or break job satisfaction.

This list was culled from the book, the 5 Languages of Appreciation in the Workplace by Gary Chapman and Paul White.

The main drivers of job satisfaction are:

Complexity of the work. The more complex and the less routine the work, the more satisfying.
General working conditions.
Appreciation and recognition.
Perception that the work is important.
Quality of interpersonal work relationships.
Coworker satisfaction.
Decision control.
Level of responsibility.
Workload. Too much work and overwhelmed employees will not be satisfied.
Financial Pay. Money will always buy some level of happiness

I appreciated the list the guest speaker for the hr conference shared, so I purchased the book. I'm sure I will be blogging about it again.

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Tags: guest speaker, Motivational speaker for hr, job satisfaction

How to Adapt to Find Talent

Posted by Jody Urquhart on Mon, May 26, 2014 @ 10:51 AM

On May 20, 2014 I had the pleasure of watching luncheon motivational keynote speaker, Lance Richards speak at the Kalamazoo, Michigan Society of Human Resource Managers (SHRM ) conference.

Lance delivered his motivational speech, Talentomics: Ways HR Must Adapt to Find Talent.

Lance is the VP of the office of innovation at Kelly Services.

The motivational keynote speaker set the tone for the crowd by discussing the economics of talent, and asking the question: What are the things we need to be thinking about given the global world?

Lance suggested that Globalization is bullet proof, nothing has slowed it down, and yet many fight it. He defined globalization as the distance between the consumer and producer.

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Tags: motivational speech, motivational keynote speaker, SHRM, leadership speaker

Increase Job Satisfaction

Posted by Jody Urquhart on Thu, May 22, 2014 @ 11:11 AM

Many workers today feel discouraged, burnt out and overwhelmed lacking a sense of meaning and belonging. Mostly due to the new, sometimes harsh reality of doing far more work with fewer resources.

Workplaces cannot thrive unless people feel connected and valued despite heavy workloads. Without a sense of connection and progress discontentment will brew.

If you feel valued on the job, it is much more likely you will enjoy your work. If you don't feel appreciated at work, the job is likely just a means of putting food on table.

People want to know that what they do matters. To be understood, affirmed and valued is a core human need. Without it, work becomes routine and lacks connectedness.

In intense and fast paced work environments, what often falls through the cracks are the touchy feely elements of work; like appreciating others.
Yet this is critical to create positive morale and productivity.

In many workplaces, if you do your job well- it falls on silence. Yet, if you make a mistake; it's immediately noticed. Because there's always more work to do, nobody cares that you step up, they only notice if you don't.

Employees are more likely to burn out if they don't feel appreciated and  supported. Add to this that what makes one person feel appreciated won't work for others.

Research reveals that employees prefer recognition from their immediate supervisor versus other coworkers by a margin of two to one. However all recognition is good recognition.

People are also skeptical of contrived appreciation that isn't genuine and real.

We tend to communicate in a language that is meaningful to us, so most leaders recognize others in ways they would like most. However, this appreciation can backfire as everyone has a desire to be appreciated that meets their needs, not their supervisors.

Research shows almost 70 percent of people receive almost no appreciation at work.

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Tags: how to hire a motivational speaker, increase job satisfaction, appreciation

Fun at Work: the Rules

Posted by Jody Urquhart on Tue, May 20, 2014 @ 08:51 AM

I was recently a motivational speaker for a Midwestern bank. They hired me to teach them to have more fun at work.

Apparently they had tried this fun at work thing, and it was not working. In fact the fun program was creating a lot of work.

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Tags: motivational speaker, fun at work, motivational speaker for bank

Effective Leadership: the Closed Door Policy

Posted by Jody Urquhart on Wed, May 14, 2014 @ 02:31 PM

Recently, I was a motivational speaker for a group of financial leaders.  The group unanimously agreed that open door policies are death to personal productivity.

One manager actually has a sign that says, my open door policy is closed.

These financial leaders have grown tired of trying to solve everyone's problems. Never does a day go by where the revolving open door isn't constantly dragging problems to a leaders feet. Personal productivity plummets when you are constantly distracted.

When you have an open door policy people can take advantage of it and get used to not solving problems on there own.

An open door policy suggests come to me with any questions and challenges and I will help. This was reasonable 30 years ago where fear and intimidation made people afraid to speak up.

Today, not only are we encouraged to speak our mind but we are given the social media tools to broadcast our thoughts all over the world.

In some workplaces people are still afraid to ask questions but today it is so much easier to find answers.

Open door policies work if people are still encouraged and empowered to think through and solve problems. Miscommunication happens when people don't know the right solutions and then don't know they don't know.

Leadership: Is your door open or closed?

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Tags: leadership, motivational speaker for financial leaders, closed door policy

Motivational Speaker for Vision Credit Union

Posted by Jody Urquhart on Mon, May 12, 2014 @ 04:51 PM

On May 8, 2014 I am a motivational speaker for the Vision Credit Union Managers Retreat in Edmonton, Alberta.

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Tags: motivational speech, motivational speaker for credit union, merger

How to Deal with a Sore Loser

Posted by Jody Urquhart on Fri, May 09, 2014 @ 10:59 AM

A poor sport who lost a pool competition once said, I'm not a sore loser I just prefer to win and when I don't..... I get angry.

Sore losers know they are being difficult and they often get away with it. Not only that but they reap the benefits. Fear and intimidation discourages others from competing; making their chances of winning even better.

When someone is difficult- it is important to call them on the behaviour.
Their sour attitude is wreaking havoc on others.

Here is what you could say ...

  • Tell them what you saw: When you lost the pool tournament it clearly made you angry. You threw your pool cue across the room and stormed out.
  • Tell them how it impacts others: In the spirit of competition sometimes you win and sometimes you lose. It really depresses others when you freak out like that because you lost. It makes us not want to play anymore because it's not fun. It sucks the energy out of others.
  • Ask for Something Else: When you lose can you hold your temper and not be so hot headed? Otherwise we won't let you play.
  • Get agreement: Ok?
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Tags: difficult people, motivational speaker, Deal with a sore loser

Mothers Make a Difference

Posted by Jody Urquhart on Tue, May 06, 2014 @ 11:10 PM

I was a motivational speaker for a women's conference. One of the other guest speakers told her story about helping her autistic son cope and survive.

Monica is a single mom. She works full time and has two children. One of her children, Matthew, is autistic.

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Tags: guest speakers, motivational speaker for women's conference, moms who make a difference

Motivational Speaker for Manitoba Long Term Care Conference

Posted by Jody Urquhart on Mon, May 05, 2014 @ 02:17 PM

On May 6, 2014, I am a motivational speaker for the Manitoba Long Term Care conference in Winnipeg, Manitoba.

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Tags: motivational speech, Motivational Speaker for Long Term care conference, resident care

Motivational Speaker for Calgary Mothers Day Event

Posted by Jody Urquhart on Thu, May 01, 2014 @ 03:17 PM

On May 9, 2014 I am a motivational speaker for the New Heights School Calgary Mother's Day Event.

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Tags: motivational speech, Motivational Speaker for Calgary event, autism

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